Welcome to RED ENGAGE SHOES. By accessing or purchasing from our store or website, you agree to the following terms and conditions. Please read them carefully.
1. General
These Terms govern the use of our services, products, and platforms. By shopping with us, you accept that you are bound by these conditions.
2. Product Availability
All products are subject to availability. We strive to keep our stock updated, but in rare cases, items may be out of stock after an order is placed. In such cases, we will contact you promptly to offer alternatives or a refund.
3. Pricing and Payment
- All prices are listed in Ghana Cedis (GHS) and are inclusive of applicable taxes.
- Prices may change without prior notice.
- Payments can be made via cash, mobile money, or approved bank transfer options.
- Full payment must be made before delivery or collection.
4. Orders and Delivery
- Orders can be made in-store, via phone, or online.
- Delivery is available within Accra and selected areas. Delivery charges may apply depending on your location.
- We aim to deliver within the stated time frame, but delays may occasionally occur due to unforeseen circumstances.
5. Returns and Exchanges
- Items can be exchanged within 3 days of purchase if unused and in their original packaging, along with the receipt.
- Refunds are only issued in special cases (e.g., defective items) and are subject to inspection and approval.
- Clearance or discounted items are non-refundable and non-exchangeable.
6. Customer Conduct
Customers are expected to treat our staff with respect. We reserve the right to refuse service to anyone engaging in abusive or inappropriate behavior.
7. Intellectual Property
All content, including logos, product photos, and written material, belongs to RED ENGAGE SHOES and may not be used without permission.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages related to the use of our products or services. All footwear should be used as intended.
9. Changes to Terms
RED ENGAGE SHOES may update these Terms and Conditions as needed. Changes will be posted on our website or in-store.